Frequently Asked Questions

Common questions about our vegan desserts

Ordering & Lead Times

How far in advance do I need to place my order?

Standard orders — cupcakes, cookies, and our ready-made desserts — require at least 72 hours notice. Custom cakes require a minimum of 2 weeks lead time to allow for design consultation, ingredient sourcing, and baking. For wedding cakes or large events, we recommend reaching out as early as possible.

How do I place an order?

You can browse and order our standard items — cupcakes, cookies, brownies, and seasonal desserts — directly through our online shop. For custom cake orders, fill out our custom cake request form and we’ll follow up to discuss your vision, timeline, and pricing.

Pickup & Service Area

Where do I pick up my order?

Aaron’s Vegan Bakery is a cottage bakery based in Cave Creek, AZ. All cake and cupcake orders are pickup only. Once your order is confirmed, you’ll receive our pickup address directly. Pickup is available Monday–Friday 7am–6pm and Saturday–Sunday 8am–3pm.

What areas do you serve?

We serve pickup customers throughout the Cave Creek, Carefree, Scottsdale, Fountain Hills, Paradise Valley, Anthem, and greater North Phoenix area. For customers elsewhere in Arizona, we ship cookies and select desserts statewide via USPS — so no matter where you are in Arizona, we can get something delicious to you.

Shipping

Do you offer shipping or delivery?

We ship cookies and select desserts anywhere in Arizona via USPS Ground Advantage. Orders shipped within the Phoenix metro area typically arrive in 1–2 business days after dispatch. Orders elsewhere in Arizona generally arrive within 2–4 business days. Cakes and cupcakes are pickup only and not available for shipping. For full details, see our shipping policy page.

Ingredients & Dietary Needs

Is everything you make 100% vegan?

Yes — every single item we bake is completely free of eggs, dairy, and all other animal products. We’ve spent years developing and refining recipes so that our vegan baking substitutes deliver the same flavor and texture you’d expect from a traditional bakery. No compromise, no shortcuts.

Do you offer gluten-free vegan desserts?

Some of our recipes can be adapted to be gluten-free upon request. However, because we operate out of a home kitchen, we cannot guarantee zero cross-contamination with gluten-containing ingredients. If you or someone in your party has a severe gluten allergy or celiac disease, please reach out through our contact page before ordering so we can discuss what’s safely possible.

Are your desserts dairy-free and egg-free?

Yes — all of our baked goods are 100% dairy-free and egg-free, making them a great option for people with dairy or egg allergies as well as vegans. If you have any other specific allergen concerns, please get in touch before ordering and we’ll do our best to accommodate.

Packaging & Values

Is your packaging eco-friendly and sustainable?

Yes. The cellophane we use for individual items is home compostable and made from 100% natural materials. Our cake and shipping boxes are fully recyclable. Sustainable packaging is part of our commitment to keeping things as planet-friendly as our ingredients.

Custom Orders & Design

Do you make vegan wedding cakes and custom celebration cakes?

Absolutely — custom cakes are one of our specialties. Whether you’re planning a wedding, birthday, baby shower, or any other celebration, we’ll work with you to design a fully custom, 100% plant-based cake. Custom cakes are available in tiered, sheet, and standard round formats. Fill out our custom cake request form to get started.

Can you recreate a cake design I found online?

We love working from inspiration photos! Share any images or ideas you have when filling out our custom cake request form and we’ll let you know what’s achievable within your timeline and budget. Every cake we make is handcrafted to order, so even inspired designs get a personal touch.

What if I’m looking for a vegan dessert that isn’t on your menu?

We’re always experimenting with new recipes and love a creative challenge. Reach out through our contact form and describe what you’re looking for — if it’s something we can make work, we will.

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